KOTA KINABALU: Conflicts within an organization can be dealt with positively and difference in opinion need to be seen as an effort to improve the organization itself.
Based on a research, about 10 percent of conflicts are triggered by the difference in opinion, while 90 percent of conflicts happened due to why their opinions differed.
Sabah DUN Speaker, Datuk Seri Mohd. Salleh Said, said all parties need to look at conflicts as an opportunity and not as obstacles which cannot be overcome through good management.
“I stand firm on my opinion that we all have to accept differences. It is not strange, as in a garden, there are many flowers, and it only makes the place even more beautiful.
“Differences are not something we need to worry. The question is, how will we manage and handle the issue? This is important, because every organization will have differences in opinion.
“We do feel troubled when there are different opinions within an organization. But we have to find a solution and inform the higher-ups, not by taking reckless action such as slandering,” he said in his speech ‘Conflicts in Organization’ in Universiti Malaysia Sabah (UMS).
The programme was organized by Non-Academic Professionals and Management Officers (PPUMS), held at Third Floor Gallery, ChancelloryBuilding, UMS.
On the matter of conflicts in political organization, Salleh said it is normal because everyone have their own opinion including on the issue of Sabah rights, autonomy, Malaysia Agreement, and 20 Points Agreement which has become today’s debate issues.
The differing opinion should not be the cause of infighting, but as a chance to look at the issue from different perspective.
“There are those who thinks that we need to look at the 20 Points Agreement as how Datuk Dr. Jeffrey Kitingan perceive it s a package. For him, 20 Points Agreement, Malaysia Agreement, IGC, and the Constitution are in one package.
“But I think it is more of a process. For me, the most important documents are Malaysia Agreement and the Constitution. This is where we differ, but I cannot force him (Jeffrey) to accept my opinion as I cannot do the same to him.
“We have to appreciate differences in opinions. If we are against it, there will be more politicking in the organization due to dissatisfaction. Politicking for power struggle is common, but we have to respect the decisions made to avoid the problem from dragging,” he said.
In this regard he calls for organizations to organize team building programmes for their employees to improve interactions between management and employees as most issues can be settled through goodwill.
“I have attended the United Nations Assembly for a month in 1998, and there were a lot of issues settled outside the assembly, as it was mainly for verification,” he added. – SayangSabah